Toronto better business bureau

Better Business Bureau is not affiliated with any governmental agency.

Following a CBC News story about two customer complaints involving FlightHub, several readers wrote in detailing their gripes with the online travel agency. He said that more than a month after he complained to the agency, he was still waiting for a refund for two airline tickets FlightHub had sold him that turned out to be invalid. CBC News interviewed three other FlightHub customers who each had similar complaints: They couldn't secure a refund for airline tickets purchased through the agency that, for various reasons, didn't translate into an actual flight. The company owns and operates FlightHub and JustFly — another online travel agency that mostly serves the U. But the complaints don't end there. The Better Business Bureau BBB reports that FlightHub and JustFly generated nearly customer complaints over the past 12 months and it is warning customers that many of the complaints are similar. The business watchdog is currently combining the two agencies into one online profile after learning from CBC News last week that they're owned by the same company.

Toronto better business bureau

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Community Information Partners Peel cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Records in this database contain links to external mapping software and are provided as a convenience to the user. Community Information Partners Peel cannot be held responsible for the accuracy of the maps provided by these external applications and the user is urged to confirm the location independently. Peel Community Services Directory. Toggle Menu. Better Business Bureau of Central Ontario. Record : BRA Last Modified: 29 Mar Last Full Update: 29 Mar

He said that more than 10, people book with FlightHub and JustFly daily, so the BBB complaints represent only a tiny fraction of customers. Several customers interviewed by CBC News say they all had difficulty securing refunds for flights that didn't pan out. August 16,

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We encourage you to file a complaint with us if you think your consumer rights have been violated to help the government enforce these laws. If your complaint is not covered by the consumer protection laws we enforce, we will do our best to help you find an organization or government office that can assist you. There are complaint notices regarding:. If the business does not resolve your complaint after receiving your letter, email, or phone call, you can file a complaint with us. When submitting a complaint online, you will also be asked to provide supporting documents.

Toronto better business bureau

Contact Us If you can't find the answer you are looking for please contact us. Today there are over bureau and branch offices in Canada and The United States with the international headquarters located at the Council of Better Business Bureaus Inc. The BBB is a not-for-profit, public service organization financed by the private business sector with local Bureaus serving communities and marketplaces across Canada. Good business starts with trust. Without that trust the relationship between buyer and seller is undermined and over time the marketplace and our economy suffers. Forward thinking business leaders have always understood this and for 75 years they have helped create and support Better Business Bureaus in Canada to define and promote the standards of excellence that set the best businesses apart from the rest. The BBB promotes trust in the marketplace in several important ways. It collects complaint histories and other information about businesses and provides consumers with unbiased reliability reports to better enable them in their purchasing decisions.

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Better Business Bureau is not affiliated with any governmental agency. CBBB realigned the boundaries of its affected Canadian offices and folded them into larger offices. Established Service Level 50 Non Profit. Wikimedia Commons. A study by a business school dean at Marquette University found that ninety percent of BBB board members are from business. But that excitement died a few weeks later when Belcamino read negative reviews online about FlightHub, checked the status of their tickets on Air Italy's website and discovered that the tickets didn't actually exist. Sophia Harris Business reporter. Archived from the original PDF on January 22, Website: www. Subjects Advertising ; Advocacy ; Business associations ; Complaints ; Conflict resolution ; Consumer protection ; Information and referral.

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Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Last Modified: 29 Mar Record : BRA Archived from the original on January 22, Businesses that affiliate with BBB and adhere to its standards do so through industry self-regulation. Records in this database contain links to external mapping software and are provided as a convenience to the user. Los Angeles Times. He said that more than a month after he complained to the agency, he was still waiting for a refund for two airline tickets FlightHub had sold him that turned out to be invalid. Last Full Update: 29 Mar Subjects Advertising ; Advocacy ; Business associations ; Complaints ; Conflict resolution ; Consumer protection ; Information and referral. In other projects. Toronto Star. August 16, Archived from the original on September 3,