Where can i find my telephone banking security number

We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen. You'll just need to repeat that short, simple phrase.

A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking. With telephone banking, you can:. We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money. To set up a telephone banking security number or for any other general queries, please call us on:. You'll just need to repeat that short, simple phrase. Like your fingerprint, your voice is unique, which means you can create your own voiceprint.

Where can i find my telephone banking security number

You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. The quickest and easiest way to register for our digital banking is by downloading our app. If you would prefer to register on a computer or laptop device select 'Register now' below. If you're locked out of mobile or online banking or have you forgotten your log on details, we can help. Our digital banking help tool will get you back online quickly and easily. By choosing a Digital Secure Key, this will give you full access to Online Banking as soon as you complete registration and log on. Once you've set up your new PIN to access the app, you'll be able to set up the app on 2 other devices. This will mean full access to the app and all its features across up to 3 devices. You can review these devices at any time, adding or removing as you like. If you don't have a compatible device or don't want a Digital Secure Key, you can order a Physical Secure Key for delivery when you register for Online Banking or collect one when you register in a branch. More information about secure keys. Alternatively, you can visit one of our branches where a member of staff will assist you. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC.

Wealth Insights. Our Voice ID technology analyses your voice in seconds. Verify yourself using your telephone security number.

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You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. The quickest and easiest way to register for our digital banking is by downloading our app. If you would prefer to register on a computer or laptop device select 'Register now' below. If you're locked out of mobile or online banking or have you forgotten your log on details, we can help. Our digital banking help tool will get you back online quickly and easily. By choosing a Digital Secure Key, this will give you full access to Online Banking as soon as you complete registration and log on.

Where can i find my telephone banking security number

We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen. You'll just need to repeat that short, simple phrase. If you've forgotten your phone banking security number, you can reset it by calling

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Secure Key troubleshooting. Download Transcript Download Transcript This link will open in a new window. Wealth Insights. Telephone Security Number queries. It should be possible for you to set up Voice ID if you have a speech impediment. Our digital banking help tool will get you back online quickly and easily. Voice ID will still work when you are suffering from a general cold or sore throat. Your Telephone Banking Security Number is a 6 to 10 number that only you will know. Register for digital banking. However, you may find it easier to continue using your telephone banking security number. Visit our Help page to find out how. This should make using telephone banking much easier, particularly if you don't call us often.

One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up.

If I have a speech impediment or use a voice box, will Voice ID still work? If you do not currently hold a Telephone Banking Security Number and would like to set one up please contact us on Digital banking help tool Digital banking help tool This link will open in a new window. How will it work? Register now Register now This link will open in a new window. During registration you'll be asked to set up a Secure Key. If I'm in a noisy place or it's a bad line, will Voice ID still work? Features A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking. How to register for mobile and online banking. Click here for further FAQs. Why invest with us? You'll just need to repeat that short, simple phrase. Visit our Help page to find out how. Scan the QR code to download. This should make using telephone banking much easier, particularly if you don't call us often.