Ikea returns policy uk

Please note:.

Please note:. We have several different ways you can return products to us. For full details please view our Return policy. If you are unable to collect your order, do not fear. We now offer a hour retention period that begins at the end of your collection slot. At IKEA, you can take the design of your dream kitchen into your own hands by visiting our kitchen planner.

Ikea returns policy uk

Only dirty, stained, damaged, incomplete or altered products are excluded from the IKEA return policy. If you return plants, custom-made worktops, 'Re-shop and Re-use' products, food or if you bought the product abroad, we will refund you with a refund card. Besides these product types, we will refund you back to your original payment method, or onto a refund card if you prefer. Sometimes it's hard to keep track of your receipts. If you were registered as a IKEA Family member during your purchase, you will find your complete purchase history when you log in on our website. You can exchange once within 90 days under our Love it or Exchange it policy, or you can return it within days under our returns policy if the mattress has been unused and unopened. You can return your product in the IKEA store of your choice, even if you bought it abroad. We will offer you a refund onto a refund card. To make it easier for us to process your request, please have your proof of purchase ready. We have made it easy to check the balance of your refund card online yourself - you just need your refund card.

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This page helps you with how to make a return at IKEA. Because our day return policy is simple, the process is usually smooth — especially if you bring your receipt and arrange an Express return online beforehand if this is available in your nearest store. If you have your till receipt or order number handy, follow the link below and enter your details to receive your Express return barcode. This will make your journey at the Returns counter much quicker. If the article s you are returning were purchased online and have a total weight of less than 10kg and can fit in a parcel of 60x50x50cm or less, it should be returned for free using Yodel. You can return at your convenience to over 7, locations. Please be advised that your refund will be processed once the article s have been received by IKEA.

You can return your unopened IKEA products within days for a full refund. We can also help with collection from your home. Need help with getting your product back to IKEA? You can contact us for a collection of the product. If you choose home collection, you will have to disassemble and package the product, however it doesn't need to be in the original packaging. A collection fee will be deducted from your refund. You find our return policy here with more information. If you want to book a home collection please contact us. You can return small items ordered online, free of charge using our Parcel Returns Service. Parcels must conform with the maximum weight and size restrictions, and the items be in their original packaging.

Ikea returns policy uk

How long does IKEA refund take? This will depend on whether you have returned your item to an IKEA store or via courier. If you return your item to an IKEA store, your refund will be processed immediately and you should see the funds in your account within just a few hours. If you send your item back by courier, it can take up to ten days to receive your refund. If you live near an IKEA store, returning items to the store is usually the quickest and easiest way to get your refund. All you need to do is take your item along with your proof of purchase to the returns desk at your nearest IKEA store, and they will process your refund immediately.

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We're sorry to hear that you require spare parts for your appliance. Track and Manage order. Back to FAQ. You can find out more information here , check for availability at checkout. Please include proof of the original purchase from IKEA. You can exchange once within 90 days under our Love it or Exchange it policy, or you can return it within days under our returns policy if the mattress has been unused and unopened. You can return most of our products to any IKEA store. Are there exceptions to the IKEA return policy? Please include a daytime phone number. The text is confusing to understand. Guarantees can be found by visiting our guarantees page.

I just wanted to return one item but had to send back everything and re-order to have it collected. I spent most of my day being advised by Ikea that I could only return to store or use CollectPlus — actually my item was too big — and I was finally told that my whole order could be collected and refunded for free. After my refund I will then re-order all the items I wanted to keep.

How do I make a complaint? Select store. The text is too long or too short. IKEA offers a generous guarantee policy. We're sorry to hear that you require spare parts for your appliance. Can you collect it from my home? To get the best comfort you also need the right pillow, make sure you have a pillow that suits you and your new mattress. For full details please view our Return policy. How can I return an item? At IKEA, you can take the design of your dream kitchen into your own hands by visiting our kitchen planner. Read more. Try one of the related articles below.