Why is my fitbit not syncing

Get your Fitbit working with your phone, tablet, or computer again. Jump to a Section. If you own a Fitbit, you may occasionally run into an issue where the app tells you the sync process is unable to complete or that the fitness tracker can't be found.

Fortunately, there are some fixes you can implement to get your Fitbit syncing again with your smartphone. However, you can use these steps to fix syncing issues with newer Fitbit models. Before moving to the specific troubleshooting steps for your iPhone or Android device, here are a few essential things you can try:. Your Fitbit syncs data via Bluetooth to your smartphone. You can check when your Fitbit last synced to give you an indication of when the problem may have started. However, you can force a manual sync to prod the app to start syncing.

Why is my fitbit not syncing

Fitbit trackers and smartwatches are designed to be worn all day and night, but they need to be regularly synced with the Fitbit app to save your data. If your device isn't syncing with the app, you won't be able to see your progress or log any data. If you're frustrated and wondering, "Why is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it. The first thing you should do if your Fitbit won't sync is to check the Bluetooth connection between your phone and your Fitbit device. To sync your device with the Fitbit app, you need to have Bluetooth turned on and be within range of your phone. If you're not sure if your Fitbit is connected, open the Fitbit app and tap on the Today tab. A pop-up will appear that will notify you if your Bluetooth is off and the app is unable to sync. Meanwhile, if your Fitbit Versa 2 or Versa 3 won't sync and you see the phone disconnected icon on your device, it's telling you it can't communicate with your phone. Restarting the app can often fix small bugs that are preventing it from working properly. Depending on your phone's operating system, the steps to force-stop an app may vary. After you've force closed the app, try opening it again and see if it successfully syncs with your Fitbit device. This should fix the problem most of the time. Updates usually contain bug fixes that can help improve the performance of your apps and devices. With new updates come new features for your Fitbit device—such as the new Fitbit AFib detector , which helps you monitor your heartbeat and detect potential health issues—so it's always a good idea to keep everything up to date. Before you move on to other troubleshooting steps, ensure you have the latest version of the Fitbit app installed on your phone, as well as the latest firmware update for your Fitbit device.

Try These 5 Fixes Now. Updating the device to the latest firmware provides new features, bug fixes, and functionality enhancements to help the tracker work correctly and reliably. I've got a Charge Hr and a droid phone.

Fitbit 's wearables work with both Android and iOS, but there are times when a Fitbit might fail to sync with a connected device. This is a fairly common issue, and one that can be annoying when users want to check stats like calories burned , workouts, and more on the app. Sometimes, the issue is temporary, and other times, the Fitbit will refuse to sync at all. For any users who are currently experiencing a syncing issue like this, there are some fixes that might help to solve the problem. It is recommended that users sync data from their wearable to their paired device every day. While that might not be possible for everyone, it is best to sync at least every once a week, as current Fitbit models, including the Charge, Sense , and Versa, can only store data for up to seven days.

If your Fitbit won't sync and you can't see your latest data in the Fitbit app, then we have you covered. Whether you have a Versa 4 , Charge 5 , Inspire or another Fitbit tracker or smartwatch , we're experts in troubleshooting syncing issues. In this guide, we'll be explaining exactly how to sync a Fitbit with your iPhone, Android smartphone, or computer — and what to do if it's having trouble syncing. It should cover all Fitbit devices too, regardless of age. Most users are likely to come across syncing issues over time, and knowing how to transfer the data stored on your device to the Fitbit app is an essential skill. Syncing your Fitbit should actually be very straightforward, which is why it can be pretty head-scratching when your data doesn't seem to be transferring to the Fitbit app on your smartphone. Once your Fitbit is set up and connected to your phone, it should have a consistent Bluetooth connection to it and therefore be ready to link up whenever you open the Fitbit app. To force your Fitbit to sync, swipe down on the Fitbit app's home screen and release to begin the process.

Why is my fitbit not syncing

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working? That happens more often than expected, especially considering how often fitness trackers get used daily. Here are some of the most common Fitbit problems and how to fix them. If you're facing a problem with your Fitbit device, the quickest way to resolve it is to restart your tracker.

Bjs algarve

You can restore any data synced to your online Fitbit account after the reset. Of course, technology doesn't always work the way you expect, and you might occasionally find that your Fitbit stubbornly refuses to sync. My Charge 3 also stopped working this weekend. She writes about software, electronics and other tech subjects, her ultimate goal being to help people out with useful solutions to their daily tech issues in a simple, straightforward and unbiased style. I have followed each of your steps and it still won't sync. If your device isn't syncing with the app, you won't be able to see your progress or log any data. In response to ConnieC. Users should also check if their device meets the minimum software version required for a Fitbit device. Make sure you are trying to sync on a compatible computer and that you have the most recent version of the Fitbit app for Windows installed. Hi Pqr81 as for your Charge 3, your describing an internal problem and tje best course of action would be to contact Fitbit. But what if you're left asking, "How do I sync my Fitbit that refuses to sync even after all these steps? It might also be a good idea to restart your Fitbit to make sure it's working properly. Share Facebook Icon The letter F. To fix this, simply turn on Bluetooth on your phone and try to sync again.

Get your Fitbit working with your phone, tablet, or computer again. Jump to a Section.

I'm running a Motorola G5s, with the OS 8. Once you've reinstalled the Fitbit app, try to sync your device again and see if that fixes the problem. You can reference Fitbit's guide to restarting your device to find instructions for any other Fitbit model. Lisa Mildon is a Lifewire writer and an IT professional with 30 years of experience. If you're frustrated and wondering, "Why is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it. For now I suggest upgrading to Ver 3. Report this post. If you sync your Bluetooth with multiple devices such as a phone in addition to your computer , make sure the other devices are not in range. Did you mean:. In response to Becstar. If you can usually sync but your Fitbit suddenly refuses to work, it's usually the result of a problem with your wireless connection, so toggling your device's Bluetooth can help. There you can talk about a lot of different topics with other members of the Forums. This is a fairly common issue, and one that can be annoying when users want to check stats like calories burned , workouts, and more on the app. Start by making sure your Fitbit is fully charged. Frequently Asked Questions.